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1. A CHBA member has proven his or her ability to conduct business affairs with professionalism and skill.
2. A CHBA member is dedicated to the best housing value possible.
3. A CHBA member protects the consumer through the use of quality materials and construction practices backed by integrity and service.
4. A CHBA member accepts his or her responsibility to provide housing with high standards of safety, sanitation and livability.
5. A CHBA member meets all financial obligations in a responsible manner.
6. CHBA member pledges to comply with the spirit and the letter of business contracts, and manage employees, subcontractors and suppliers with fairness and honor.
7. CHBA member is informed regarding public policies and other essential information that affects the building interests and those of the building industry as a whole.
8. CHBA member is obligated to comply with the rules and regulations prescribed by law and government agencies for the health, safety and welfare of the community.
9. CHBA member acts to keep honesty as their guiding business policy.
10. CHBA member promises to provide timely response to items covered under warranty.
11. CHBA member resolves controversies through a non-litigation dispute resolution mechanism.
12. CHBA member supports and abides by the decisions of the association in promoting and enforcing this Code of Ethics.